JOB SEARCH MANUAL

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Appendix E - Flowcharts of Telephone Calls to an Employer

PROSPECTING CALL


Give your name to the person who answers the telephone
\| V
Ask for the department and name of the manager. (This step will vary according to circumstances.)
\| V
Call the manager by his/her name, give your name, and say why you are calling. Present your qualifications in one minute or less.
\| V
Ask for a brief interview to discuss possible employment	--> Yes -->	Time given or suggest time
No \| V
Ask for a brief interview in the case of future opening.	--> Yes -->	Time given or suggest time
No \| V
Offer to send a resume	--> Yes -- >	Ask if you can give it in person. No -> Mail resume Yes -> Time given or suggest time
No \| V
Ask if he/she knows of any other employers with possible openings.	--> Yes -->	Ask if you may use his/her name as the source of the job lead
No \| V		\| \| V
Always ask permission to call back in one or two weeks.	<-----	<
Thank you and have a nice day.

Sample Script of a Telephone Call to an Employer

Give your name and ask for the department head by name; or ask who the person is in charge of the department; or whoever does the hiring.


Hello, my name is Judy Crofton. May I please speak to Mrs. Lemieux? or Hello, my name is Judy Crofton. I would like to speak with your Information Services department head. Do you know his name?
\| V
Hello, Mrs. Lemieux. I have had training in electronics at Cambrian College. I also have several years experience in fixing appliances. I am an independent person, a hard worker and I do my work thoroughly. I would like to speak to you about the possibility of employment with your firm. Would it be possible for us to meet?	->Yes->	She will indicate the date and time or ask you when is best for you. Always confirm the address
No \| V
Even if you don't have an opening, I'd still like very much to meet with you so that I may learn more about your company and know more about your operations. Would it be possible for us to meet and talk for about 15 minutes. or May I meet with you, however, to discuss the services I have to offer in case a position becomes vacant in the future...for about 10 minutes perhaps?	->Yes- >	She will indicate the date and time or ask you when is best for you. Always confirm the address
No \| V
Do you know of other companies in the area who are hiring in my field?	->Yes->	May I say that you suggested their name?
No \| V		\| \| V
May I contact you in the future in case a position becomes vacant?	<-----	<
Thank you and have a nice day.

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